CAP update installation procedure

If you’re having difficulty getting Narrate automation to work, check your currently installed software version (CAP Designer pulldown menu, Help, About CAP Designer).  If it says you’re running version 12.30 or older, that’s the problem; the current version is 13.10.

Many users skipped installing the June software disk, 2020 Software Version 2017 (aka version 13.00)–a necessary step.  If you just try to install the 13.10 August software update patch without first installing the 13.00 June disk, the installer fails, even though it looks like it succeeded.  No error message is displayed.

Here’s the process for setting up Narrate automation.

  • Uninstall old catalogs and software. Might not be necessary, but I almost always do this before installing a whole-number-release software disk.
  • Install the 13.00 disk.  If you don’t have it, you can download it from this page, where it’s the first link on the list, 2020-Office-Software-Version-2017-Installer. It’ll extract itself to temporary install folder C:\2020\Commercial\2017. The install initially starts automatically, but there are a couple of required restarts during the process as the Visual C++ utilities install. After Windows restarts, you go to that temporary install folder and run autorun.exe to continue the install.
  • After 13.00 install is complete, install the 13.10 software update patch.  It’s the third link on the list, SETUP_CommercialSoftware2017Update.
  • Install current CAP catalogs. For now, the most recent catalog is August (technically, Post-August, published at the end of the month rather than mid-month).
  • Extract the autohardware files zipfile, and copy the contents of the three subfolders to their proper locations on your C: drive as described in the previous blog post.
  • Do a test drawing using stacked powered frames. Make sure that you can extend the stacked frame (Elevation Properties/Frame Structure 2) so that it spans multiple frames, and that you can generate connectors/trims, worksurface brackets, and base wireway jumpers.
  • Delete the extracted autohardware files folders, and temporary install folder C:\2020, if you want. (I usually just leave C:\2020, since I reinstall software almost every week.)

I should have a new blog post up soon to discuss Narrate-specific features, future development schedule, and known bugs.

KLY Narrate autohardware files for connectors, brackets, jumpers

This zipfile contains the files required to enable CAP autohardware for Narrate connectors and trims, worksurface and overhead brackets, and electrical jumper cables.  A few bugs remain to be corrected, but we seem to be fairly close to completion for now.

Save file KLY Narrate CAP autohardware files from the link above to your machine, extract it to an uncompressed folder, and then copy the contents of the three subfolders to the corresponding locations on your C: drive, overwriting the old versions of these files.

  • The files in zipfile subfolder CAP Studio go into folder C:\Program Files (x86)\2020\CAP Studio.  Note: Administrator privileges are required to copy to this folder.

  • The file in zipfile subfolder Content goes into folder C\ProgramData\CAP\Content.

  • The files in zipfile subfolder KIM go into folder C:\ProgramData\CAP\Content\KIM.

The zipfile also contains text file CAP autohardware file copying instructions.txt, which lists the folder names shown above.

Close out of all CAP drawings, specifications, and rendering windows before copying the files.

These are the currently known automation issues, both for these autohardware files and for elevation automation:

  • All overhead ganging brackets generate as incorrect model 33PSTXOHB3.  Delete these autogenerated symbols and manually place the correct ganging bracket for your overhead type.
  • Lunar profile overheads fail to generate mounting brackets.
  • At a left-handed main/return worksurface joint, a mid-support cantilever is incorrectly generated.  The right-handed configuration correctly generates an edge bracket and a flat bracket.
  • A stacked frame can’t be converted to a TV Mount (Monitor) frame in Elevation Properties.  Normally, you should be able to select the TV Mount checkbox for a 48×5 Powered or Single Sided Powered TTF frame to convert it to the corresponding TV Mount frame, but it’s incorrectly greyed out when a stacking frame is present.  Workaround: Select and deselect the Power Pole checkbox to make the TV Mount checkbox selectable.
  • The Power Pole checkbox should not make other greyed-out checkboxes selectable when you select and deselect it.  It’s nice to have that workaround right now for stacked TV Mount frames, but it’s a bug.
  • I’ve had a couple of reports of Nonpowered elevations creating an 18″w elevation rather than the correct width.  Other users haven’t run into this, though.  The workaround is to draw the panel run as Powered and then change it (Edit Structure Run) to Nonpowered before creating the elevation.
  • Edit Structure Run incorrectly adds a double line to the right end of the panel run object.
  • Incorrect tile location red-X error behaviors: Tech tiles incorrectly error at 4 Height.  Spanning from base to stacking height incorrectly errors.  Back-painted glass sometimes errors in valid locations.  Fold-down tiles incorrectly fail to error at 1 Height.  No doubt there are others that I haven’t run across yet.

There are also a number of issues with symbols:

  • Sliding privacy door symbol handing is incorrectly reversed.  Right-hand models have left-hand graphics, and vice versa.  (Note: Narrate privacy doors, unlike Xsite, are depicted in the open retracted position rather than in the closed extended position.)
  • Sliding privacy door symbols incorrectly include the handle, which is a separate item.
  • 30″w elevation tile symbols 33P302ITTTBP and 33P302ITTTLL are incorrectly depicted as 36″w.  Corrected in August catalogs.
  • 3H TTF laminate tile elevation symbols are incorrectly depicted as standard height rather than TTF.  Corrected in August catalogs.
  • Fabric tile elevation symbols are incorrectly missing their rectangular borders.
  • Elevation tile borders have incorrect color white rather than blue.
  • The 3D symbol for mid-support cantilever 33W1927BCA is incorrectly depicted as 3H rather than 2H.  Workaround: You can “squash” it by changing the 3D symbol’s Z scale factor from 1.00 to 0.69.  If you have a rendered view or 3D model where the bracket is prominent, I’ve got a corrected CAP Part special symbol that you can use for that view, though it doesn’t specify properly in Worksheet.
  • The 3D symbol for 2H hi-lo trim 33P2HSCP is incorrect height.
  • The 2D symbol for stacking connector 33P1FCXS has incorrect tag 1PP.

I’d appreciate any bug reports you may have., 812-481-6232.

2020 Summer 2017 version 13.10 software update published

The 2020 Software Summer 2017 quarterly update, version 13.10, is now available.  This update introduces Narrate elevation automation, allowing you to create Narrate panel runs.

For now, you’ll need to manually place connectors, electrical jumpers, and brackets.  Connector/electrical/bracket autohardware is still being developed, and should be unofficially available around the end of the month.  Those automation files will be officially published as part of September catalogs.

In addition to installing the 13.10 update, you’ll need to manually copy the Narrate menu files into the catalog folder.  (Those are also part of the catalog update which hasn’t yet been published.)  This will be necessary until those files are published–possibly as part of August catalogs, but probably September.

  • Close all CAP, Worksheet, and VI windows.

  • Check to make sure you’re currently running the most recent CAP software, version 13.00.  Your software version number is listed under CAP Designer\Help\About CAP Designer.  If you’re not running 13.00, then you need to install that June 2017 software disk first.
  • Download the 13.10 software update installation file, and the zipfile containing the four Narrate menu files, from the links above.  They’ll probably be in your Downloads folder after you download them.
  • Run the 13.10 installation file, then verify that the About CAP Designer box says you’re running 13.10.
  • Extract the Narrate menu zipfile.  In the extracted folder, you’ll have four files: KIM.DB, KIM.MDB, KLY.DB, and KLY.MDB.  Put those four files in folder C:\ProgramData\CAP\Content\KIM, replacing the existing KIM.DB and KIM.MDB.

All Narrate features that I can think of are supported, with the exception of tiered stacking (one stacking frame above another).  Notably, automation for wide stacking frames and wireway covers is available in Elevation Properties, and works similarly to wide frameless glass.  I’ll talk about the details of Narrate automation and how it differs from Xsite in upcoming blog posts.  In the meantime, if you’ve got a question about how something works, ask me (; 812-481-6232).

Known issues:

  • Autohardware commands for connectors, base wireway electrical jumper cables, and brackets don’t work yet.
  • Tiered stacking (one stacking frame above another) is not yet available.  This will be added in November.
  • Tile elevation symbols have several issues which will be fixed over the next month.  Fabric tiles don’t have rectangular borders, just text; laminate TTF tiles are 4″ too short, same height as standard tiles; most tiles appear white rather than blue.  I think the laminate TTF tile height is corrected in August, while the other corrections won’t be published until September.
  • Narrate 2H worksurface mid-support 33W1927BCA are incorrectly shown as 3H in the July KLY catalog.  This will be corrected in August catalogs.
  • Privacy door symbols are reversed; selecting a left-hand symbol places a right-hand door, and vice versa.  This will be corrected in September catalogs.  Hinged doors are not affected.
  • A few red-X tile application errors fail to fire–fold-down tiles in bottom position, for example.  Those should be fixed in November.
  • Power pole selection may defeat the filters on other Elevation Properties checkboxes, allowing invalid selections.

I’ve probably forgotten a few other bugs.  Future blog posts will advise bugfix status.

Narrate CAP automation development status

CAP automation for KLY Narrate will be released in the Summer 2017 2020 quarterly software update, version 13.10, which will be published this month.  I’ll advise when that’s available for download.

Currently, elevation automation is complete, and connector/electrical/bracket automation is in the initial round of testing.  We’re trying to figure out why connectors work for the 2020 software developers but not for me.

Pairings EOR divider wall incorrect tagging bug update

For Pairings End-Of-Run Laminate and Upholstered divider walls in the current KL1, A/B attachment point tagging is incorrectly reversed between left and right hand models. Both the tag position and the tag A/B text are reversed, and both Straight EOR and 90 Degree EOR types are affected. Only Upholstered and Laminate EOR divider wall symbols are affected; In-Line, L, and T divider wall symbols are correct, as are all Solid Surface EOR divider walls.

The bug was originally described a few months ago in this post.  Solid Surface divider wall symbols were corrected at that time, but Upholstered and Laminate symbols were overlooked.

These models are affected:

Continue reading

May 2020 catalogs published

KO catalogs for May are available on For internal users, the updated files are also available in network folder T:\2020 Catalogs.  Notable updates:

  • Lusso, Perch and Theo are added to KL1, but no symbols are present, just pricing.  Generic AutoCAD 2D3D DWGs for these items are now downloadable from the KO website, but note that those don’t count in a CAP BOM.
  • KLY Narrate prerelease catalog is published, but don’t use it, per Alibia’s post from the other day; the pricing isn’t final.  Some Narrate mounting brackets also appear in KL8.  I’ll have more to say about Narrate next month, after the product is introduced.
  • Some Priority items have weight and volume data added in KLB.

Known issues:

  • Rendering texture mapping in Visual Impression isn’t working for several catalogs, requiring manual finish bitmap application.  KL1 Seating is failing for me.  I was told KL8 Footprint texture mapping was broken, but a worksurface I tested was mapping properly.  Also, KLU Perks, KHC Healthcare, KLL Learning are definitely affected.  Workaround is to copy the desired finish bitmaps from Visual Materials to the symbol layers listed in Materials/Advanced.  This will be fixed in June catalogs.
  • Package quantities are corrected on some Poly and Flip multi-chair models, so that one symbol now correctly counts as quantity 0.5, 0.25, or 0.2 in the BOM rather than as quantity 1.  Items affected: Poly K95BRCH (set of 5 chairs); Flip K76xMUx2XA, K76xMUx2F, K76xMUx2XAF (set of 2 chairs); K76xMUx4XA, K76xMUx4F, K76xMUx4XAF (set of 4 chairs).
  • Pairings privacy screen lounge 3D symbols incorrectly have the same layer on all faces of the screens, so that selecting different interior, exterior, and boxing fabrics doesn’t show up properly in a rendered view.
  • Pairings inline tables have incorrect graphics, with Bullet and Wedge types being reversed, per my post last week.
  • Power/data centers KCE4124PD and KCE4164PD have incorrect graphics.  Correct generic AutoCAD 2D3D DWGs are downloadable from the KO website.
  • Priority bookcases 53K3067BCOSSFL,W 3D width corrected.
  • Dock rectangular conference table bases (EX: 74K2428R) have incorrect 3D side panel heights and some missing geometry.
  • In KHC, Sycamore chairs K68G1, K68P1 and their arm cap subtypes have revised 2D and 3D symbols, correcting width and depth.
  • Priority 53K9638HBHL, 53K9638HBHW: Corrected 2D and 3D symbols to show single-piece construction rather than 2-piece.

Pairings inline tables incorrect in KL1

In the current KL1 Seating catalog, Pairings inline Wedge and Bullet tables have incorrect graphics and descriptions, and are incorrectly classified in the table of contents menu.

The symbols for Wedge and Bullet tables are reversed, so that Wedge models K8245xx have Bullet symbols and Bullet models K8215xx have Wedge symbols.  The symbol placement menu is also incorrect; Wedge models are classified as Crescent, and Bullet models are classified as Wedge.

Descriptions for these models are also incorrect.

If you’re using these, it’s probably best to place the shape you need and then change the model number in Worksheet.

I think these should be corrected in July catalogs, though I don’t have confirmation.

These models are affected: Continue reading